Privacy Policy

Umbrella Mediation is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Collection of Personal Information

Umbrella Mediation may collect personal information including names, contact details, and information provided during enquiries, intake appointments, and mediation sessions.

Information is collected directly from individuals through contact forms, email, telephone communications, intake appointments, and mediation processes.

Use of Personal Information

Personal information is collected and used for the purpose of providing Family Dispute Resolution services, assessing suitability and safety, communicating with clients, and meeting legal and professional obligations.

Disclosure of Personal Information

Personal information is not disclosed to third parties except where required or authorised by law, where necessary to address serious risk to a child or another person, or with the individual’s consent.

Storage and Security

Umbrella Mediation takes reasonable steps to ensure personal information is stored securely and protected from misuse, loss, unauthorised access, modification, or disclosure.

Access and Correction

Individuals may request access to, or correction of, their personal information by contacting Umbrella Mediation.

Contact

Questions or concerns about privacy can be directed to:

Neil Worsley
Umbrella Mediation
Email: neil@umbrellamediation.com.au